Privacy Policy
This Privacy Policy explains how Fit Studio processes personal data in connection with its tailoring, alteration, remodelling, and upcycling services, including website inquiries and appointment-led consultations.
Data We Collect
We may process contact details, appointment information, project descriptions, garment and fit notes, communication records, payment-related information, and technical data such as device and usage information. Where relevant to a redesign or alteration request, we may also record measurements, fabric condition, construction details, approval status, and collection or review notes.
Sources of Data
We receive data from forms, phone calls, email, fitting appointments, and other direct communications. We also collect limited technical information through the website and related service tools, and we may create internal records from assessment, quotation, approval, and collection steps.
Cookie Types
We may use essential cookies to support page delivery, security, and form functionality. We may also use preference cookies to remember basic settings and analytics cookies to understand how the site is used. Cookie categories may change if the website features change.
Cookie Controls
You can usually manage cookies through your browser settings, including blocking or deleting them. Where the website offers a cookie preference tool, you may use it to adjust non-essential cookies. Essential cookies may still be needed for basic site operation and security.
Subject to applicable law, you may request access to your data, correction of inaccurate information, deletion in appropriate cases, restriction of certain processing, or an explanation of how we handle your request. You may also object to processing based on legitimate interests where that ground applies.
To exercise a privacy right, send a clear request using the contact details in this policy and describe the information or action you are seeking. We may ask for enough information to verify your identity and locate the relevant records before responding.
We retain personal data for the period reasonably necessary to manage inquiries, complete projects, maintain business records, and meet legal or tax obligations. When data is no longer needed, we delete it, anonymize it, or archive it in a restricted form where retention is required.
The updated version will apply from the date it is posted unless a different effective date is stated. If a change is material, we may provide additional notice through the website or by direct communication where appropriate.
How We Use Data
We use personal data to respond to inquiries, schedule and manage appointments, assess garments and materials, prepare quotes, record approvals, carry out remodelling or alteration work, arrange collection, process payments, maintain business records, support website functionality, and address security or legal requirements. We may also use information to communicate about project status, fit reviews, and any additional work that requires approval.
Service Providers
We may share personal data with payment processors, communication providers, website hosting and technical support services, and other vendors that help us operate the business. These parties are expected to use the information only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.
Legal Disclosures
We may share personal data where required to comply with law, court orders, tax rules, accounting duties, or lawful requests from public authorities. We may also disclose information to establish, exercise, or defend legal claims.